Q: How many payment methods?
A: RMB supports bank payment (Bank of China) and online payment (Alipay), dollars support bank payment (Bank of China) and online payment (PayPal), the roubles support online payment (PayPal).
Q : Why Paypal payment is not allowed on the Chinese page?
A : Because PayPal does not support RMB payment.
Q : Why Alipay payment is not allowed on the English and Russian pages?
A : Because alipay does not support dollars and roubles support.
Q : Where is the payment confirmation?
A : View and pay the product in member center (my Mengqiao)-->my order--> product details.
Q : How to get freight information?
A : Website will according to your request (or online customer service request) after receiving the order, and then give you specific price of freight, you can see specific freight information in member center (my Mengqiao)-->my order--> product details.
Q: How to confirm the payment information after payment?
A: When you choose the product and place an order in the mall, you can use the payment methods provided by eastarweb.com. You need to confirm your payment information in user center->my order->details, no matter which way you choose. Eastarweb.com will confirm with you and deliver the product as soon as possible.
Q: Offline trading protected by the mall?
A: eastarweb.com provides a free release information platform and two way translation for supply and demand parties, but we unable to verify the authenticity of information. Offline freedom to clinch a trade is a voluntary behavior for the buyer and seller, so eastarweb.com cannot provide protection for both parties.
